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Technology

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BMC Software Integration with NovelVox Unified Agent Desktop
Technology - Roswell (Georgia) - December 12, 2025

Integrate BMC software seamlessly with the NovelVox Unified Agent Desktop to deliver unified view, real-time customer context, and faster resolutions. Boost agent productivity and streamline workflows across leading contact center platforms.
Epic Integration Services for Healthcare Contact Center
Technology - Roswell (Georgia) - December 1, 2025

NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient sup...