Listings
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ServiceNow Contact Center Integration - NovelVoxTelecom - Roswell (Georgia) - June 30, 2025ServiceNow Contact Center Integration enables seamless connectivity between your contact center platform and ServiceNow, allowing agents to access real-time customer data, automate workflows, and resolve issues faster—all from a single interfac...
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Creatio CTI Connector - NovelVoxTelecom - Roswell (Georgia) - June 24, 2025
Enhance your contact center performance with the Creatio CTI Connector by NovelVox. Enable seamless call handling, screen pop, click-to-dial, and automatic call logging. Integrate effortlessly with Cisco, Avaya, Genesys, and Amazon Connect. Optimize ...
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Unified Agent Desktop Software - NovelVoxTelecom - Roswell (Georgia) - June 23, 2025
Contact Center Unified Agent Desktop Software empowers agents with a 360-degree view of the customer information that allows them to offer a personalized customer experience and lightning-fast service. This powerful solution significantly reduces Ave...
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Unified Agent Desktop Software - NovelVoxTelecom - Roswell (Georgia) - June 6, 2025
A Unified Agent Desktop (UAD) software is an all-in-one interface that brings together multiple customer communication channels—such as voice, email, chat, and social media—along with essential customer data into a single screen. By strea...
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