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Telecom

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Genesys Agent Desktop - Novelvox
Telecom - Roswell (Georgia) - September 23, 2025

Genesys Agent Desktop by NovelVox gives your agent a unified view of customer data and all applications on a single screen. Seamless integration with Genesys Cloud, PureEngage & PureConnect + 75+ apps. Reduce handling time, improve first-call res...
Microsoft Dynamics CTI Connector - Novelvox
Telecom - Roswell (Georgia) - September 16, 2025

Microsoft Dynamics CTI Connector by NovelVox seamlessly integrates your telephony system with Dynamics. Enable click-to-dial, screen pops, and real-time call data to streamline support, boost agent productivity, and deliver personalized customer expe...