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Computer Telephony Integration (CTI) - NovelVoxTechnology - Roswell (Georgia) - January 6, 2025To empower agents to deliver exceptional service, NovelVox offers Computer Telephony Integration (CTI) for contact centers like Cisco, Avaya, Genesys and Amazon connect contact centers. With automated screen pop, call center agents can view detailed ...
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Servicenow Avaya Integration - NovelVoxTechnology - Roswell (Georgia) - December 23, 2024
Using a ServiceNow Avaya integration, you can provide seamless ticketing management to your customers. Avaya ServiceNow Integration delivers exceptional customer experience through enhanced customer experience. Now, agents can quickly resolve custome...
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Unified Contact Center Integration Platform for Seamless CommunicationTechnology - Roswell (Georgia) - December 19, 2024
Transform your customer support with our Contact Center Integration Platform. Centralize communication, integrate tools effortlessly, and enhance customer satisfaction. Our platform empowers businesses to handle interactions more efficiently, enablin...
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